Question 1

⏳Paint Job Turnaround Time & Shipping Info

Accepted Answer

Due to the extreme heat wave, turnaround times for color-painted parts may range from in-stock availability to 3+ weeks. If your order does not ship within one week, it means it has entered our painting queue. If timing is important, please contact us to confirm current inventory before ordering. We maintain a strong inventory of popular colors, and available items will display a QuickShip on the product listing.Raptorized Parts typically ship within one week. Delays are uncommon and generally only occur in the event of a Mopar backorder.Bronco Door Handle Covers in YZ, VA, NE and serval popular colors are fully in stock.Cargo Drawers are made to order and have an estimated 31-day turnaround time.Shipping & TrackingOrders with free shipping are shipped via USPS Ground Advantage. Please note that tracking may not update until the package reaches your local sorting facility. Allow at least 7 business days for nationwide USPS Ground transit. Painted orders are primarily shipped with UPS and FedEx is used depending on the availability of pickup.I received a tracking number, but why isn’t it moving?We generate the tracking and packing slip at the same time, so receiving tracking information does not necessarily mean your order has shipped. For painted parts, a tracking notification generally means that a painter has been assigned to your order and production is underway. Once the package is transferred to the carrier, the tracking status will begin updating. In rare cases, tracking may remain pending longer if our quality-control inspector has flagged the part for additional polishing, buffing, or correction before shipment.

Question 2

🌏Do You Ship Outside the USA?

Accepted Answer

✈️ Yes! We ship worldwide — and we’ve secured excellent rates through our export logistics partners.If you’re outside the USA, some items may show as “sold out.”No worries — just message us with your full shipping address in the format below, and we’ll calculate the exact cost to your door shipped as "GIFT". You may choose to pay the invoice or use paypal, transaction fee is on us.Full NameStreet AddressCity, State, ZIP CodeCountry

Question 3

🤝Any affiliate, sponsorship & wholesale opportunities?

Accepted Answer

Affiliate program — We welcome Jeep owners with an active profile to join! Your audience gets 10% off with your code, and you earn up to 10% commission instantly through our Collabs app.Sponsorship — We don’t offer full sponsorships at the moment, but we’re happy to provide a discount in exchange for quality exposure.Wholesale — We offer dropshipping through our Collective program on Shopify. If you own a local modification shop or a similar business, reach out — we’d love to grow together.

Question 4

🛡️Any Warranty on your Product?

Accepted Answer

We offer a 12 month warranty on most of our in-house products. Warranty coverage varies by product. If an issue occurs within the applicable warranty period, we will provide a replacement at no cost. After the warranty expires, discounted replacement options may still be available on a case-by-case basis.All drop-shipped orders fulfilled by our partner brands are covered under their respective manufacturer warranty programs.

Question 5

General Return Policy?

Accepted Answer

Refinished parts are made to order and are non-returnable for change of mind or orders placed in error.Most in-house products have their own return policies. Certain items may be returned within 7 days of delivery, provided they are unused and in original condition. If eligible, we can assist with arranging the return.Most Drop-shipped products adhere to the policy of the original company.If a product does not meet your expectations, please contact us and we will review the situation on a case-by-case basis. If an issue is determined to be the result of our workmanship, we will provide an appropriate replacement or compensation.For more detailed information, please visit our Policy Page.

Question 6

Will this grille fit my Jeep?

Accepted Answer

This grille fits all Wrangler JL models and the Gladiator JT. It’s a direct swap-and-play installation—no drilling, cutting, or extra modifications required.

Question 7

What are some popular ways to customize this grille?

Accepted Answer

The beauty of this grille is that every part can be refinished and assembled for a completely personal, unique look.We’ve divided our customization options into two categories—Color-Matched and Raptorized. They're Interchangeable, and please allow us to walk you through how they can be mixed and matched.Color Matched 2024 Grille: This listing alone gives your front end a refreshed OEM look with a clean paint match to your factory color. The seven slots and two rings included in this offer come pre-painted in Rubicon Grey.see photo ↓To give the iconic seven slots and headlight rings a more aggressive, off-road-ready, or an elegant look, pair this grille with our Trim & Slots Customization, where we offer several blackout finishes for the trim pieces, including Raptorized texture, Satin Performance Black, and Gloss Black. Also, this is the place for that trendy single slot color pop up!💡See photo below for a Smooth Raptorized Trim. The entire mesh, trim, and chin are raptorized together for a fully uniform finish with no pieces left untreated.💡See photo below for a Satin Performance Black Trim - It’s low-key and good looking—appearing dark grey under direct light and a muted black in the shade. We finish it with a single-stage satin clear. The 7 slots are removed from the main grille for proper refinishing, and if you’d like the mesh painted as well, we can do that at no extra cost—just leave a note at checkout.

Question 8

What does “Raptorzied” mean?

Accepted Answer

Truck Bed Liners!For Jeeps, though, we wanted a finish that looked tough yet more OEM(less clumpy). So we adjusted the formula—smoothing out the heavy “popcorn” texture into a subtle, powder-coat-like finish while keeping the same hardcore protection against UV, weather, and trail damage. The result is smooth coating that shrugs off the elements and requires almost no upkeep.

Question 9

What is the build quality of your base grille?

Accepted Answer

Our grille is built to OEM specifications and comes with a factory primer-coated main panel. The Rubicon Grey trim(7 Slots Headlight Rings) features a durable factory painted finish designed to withstand harsh chemicals commonly used during car washes.While the primer-coated panel can be used as-is, we generally recommend having it painted for a more durable, finished appearance.For customers who do not wish to purchase our paint service and prefer to handle color matching or painting locally, this grille is the ideal starting point.Photo by @Mexican_Overlande

Question 10

Do your tape-on parts fly off?

Accepted Answer

They fly off the moment you start driving—just kidding.Our tape-on parts are built to stay put. We use 3M VHB tape—the same type strong enough to hold heavy wall hangers—and we’ve tested it through drive-through car washes on our own Jeep and Bronco. When the surface is properly prepped, the bond is extremely secure—we’ve had to fight to remove it ourselves.When it’s time to take it off, the tape removes cleanly in one piece—unlike crappy tapes that crumble and leave a mess.

Question 11

How should I care for these painted parts?

Accepted Answer

We recommend avoiding drive through tunnel car washes and high-pressure washing on all painted parts. The best way to clean our painted products is by hand using a soft wash mitt and a pH-balanced automotive shampoo.We also generally do not recommend applying ceramic coating within the first 6 months after installation. Certain car wash chemicals containing IPA, solvent degreaser, acidic or oil-based ingredients can etch or damage the paint.Proper gentle care and maintenance will help preserve the finish and extend the life of your painted parts.

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