Contact

Need Help?

If you need any assistance, we’re always happy to help! Please email us at support@yottooverland.com and include your order number in the subject line.

We typically respond within a few hours.

Fall-Winter Updates:
Our paint production is moving a little slower than usual. Please allow some additional lead time for painted orders. We truly appreciate your patience and understanding!

Combusto will be restocked by October. You can pre-order it now to secure yours. This year, we’ve made several components upgrades.

Frequently Asked Questions

Yes! We ship worldwide — and our rates are extremely good through our logistic.

If you’re outside the USA, most items may show as “sold out.”

Just message us with a screen shot your cart and your full shipping address, we’ll calculate the exact cost to your door.

We are renowned for our swift turnaround service.

For refinished parts, the lead time ranges from zero to two weeks. We either have them in stock or can ship them immediately.

For most in-house products, we can ship them within the day or the next day.

For made-to-order products, the turnaround time is typically 31 days.

Yes — once your order is shipped, you will receive tracking information via email or inside your customer account, so you can follow its progress until delivery.

Most free shipping orders ship via USPS Ground.

Paid shipping orders ship via UPS Ground or USPS Priority.


Optional insured shipping is available at checkout for added peace of mind, highly recommended if porch theft is a concern.

Damaged Packages

For any damage-related issues, please contact us immediately and include clear photos. We will review the case and arrange a replacement or refund in accordance with our policy.

In some cases, if you believe the item can be reasonably repaired, you may choose to file a $100 liability claim directly with the shipping carrier. Please note that Yotto Overland will not be involved in the carrier claim process.

Lost Packages

  • If a package is lost during transit, we offer a full replacement once a carrier claim has been filed, approved, and the shipment has been stuck in transit for at least 14 days.
  • If tracking shows the package as delivered but is reported as not received, we will file a carrier claim to obtain RFID and delivery verification data; if the data confirms delivery to the correct location, no reshipment will be issued.